Smartlock Security – Privacy Policy

Last Updated: November 19th, 2025

Smartlock Security (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our locksmith services, website, or contact us by phone, email, or online request forms.


1. Information We Collect

Personal Information

We may collect the following personal details when you request our services:

  • Name

  • Address / service location

  • Phone number

  • Email address

  • Payment information (processed securely through third-party providers)

  • Details about locks, security systems, or doors related to service requests

Technical & Usage Information

When visiting our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and similar tracking data


2. How We Use Your Information

We use the information we collect to:

  • Provide locksmith services and complete service requests

  • Communicate regarding appointments, quotes, or service updates

  • Process payments and send receipts

  • Improve our services and website functionality

  • Respond to customer inquiries and provide support

  • Send promotional or service-related communications (opt-out available)


3. Sharing Your Information

We do not sell your personal information.
We may share your information only with:

  • Trusted third-party payment processors

  • Technicians and employees who perform services

  • Service partners when assistance or specialized equipment is required

  • Law enforcement, if legally required or to protect our rights or customers’ safety


4. Data Security

We implement reasonable technical and administrative measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.


5. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold

  • Requesting corrections or updates

  • Requesting deletion where applicable

  • Opting out of marketing communications

To make a request, contact us at:
[Insert Email] | [Insert Phone Number]


6. Cookies & Tracking

Our website may use cookies to:

  • Improve functionality

  • Analyze website traffic

  • Customize user experience

You may disable cookies through your browser settings, but some features may not function properly.


7. Third-Party Websites

Our website may link to external sites. We are not responsible for the privacy practices of those websites.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated date.


9. Contact Us

For questions or concerns about this Privacy Policy, contact:

Smartlock Security
Email: [email protected]
Phone: 816-934-1100
Address: 8426 Clint Drive #169 - Belton, MO 64012